At PetStrides, we are deeply committed to transparency. We want you, our valued users, to understand how we collect, use, share, and protect your personal information. This Privacy Notice applies to your interactions with us and your use of our website (www.petstrides.com), including our products, services, and features, whether online or offline (collectively referred to as the “Services”).
By using our Services, you agree to abide by the terms outlined in this Privacy Notice. If you do not agree with these terms, please refrain from using our Services. If you have any questions or require clarification about this Privacy Notice, please contact us before using or continuing to use our Services.
We reserve the right to update and modify this Privacy Notice periodically. Any changes will be posted here. Your continued use of our Services following any such changes will indicate your acceptance of the revised Privacy Notice.
Types of Information Collected
We collect the following types of information when you interact with our services or provide it to us:
Personal Information: including all information that may identify you personally. We may collect the following types of personal information
- Contact Information: Email address, mailing address, name, and other contact information
- Device Information: This includes IP address, browser type, version, browser plug-in types and versions, operating system and platform, device type, and device identifiers.
Non-Personal Information: We may collect non-personal information such as the pages you visit, the links you click, and other actions you take on our website.
How We Collect Information
To enhance your experience and provide you with our Services, we may require personal information from you. You can provide us with this information in various ways, such as:
- Visit and use our services
- Register for any website account
- Interact with us in any way; including through social media or other channels
Cookies
Similar to many other websites and apps, we utilize “cookies,” which are small text files stored on your computer or device when you visit certain online pages. These cookies record your preferences and actions, helping us monitor traffic, enhance our website, and tailor it to better suit your needs. Additionally, we use cookies, web beacons, and similar technologies to track the usage of our Services and improve your experience.
You have the option to configure your browser or device to reject all cookies or notify you when a cookie is being sent. However, if you choose to delete your cookies or set your browser or device to decline these technologies, some Services may not function as intended. Please note that our Services do not currently adjust their operations based on the detection of a Do Not Track or similar signal.
Analytics
We utilize various types of online analytics, including Google Analytics, which is a web analytics service provided by Google, Inc. (“Google”), on our Services. Google Analytics uses cookies or other tracking technologies to help us analyze user interactions with and usage of the Services, compile reports on related activities, and offer other services related to website activity and usage. Google’s technologies may collect information such as your IP address, time of visit, whether you are a returning visitor and any referring website. The data generated by Google Analytics is transmitted to and stored by Google and is subject to Google’s privacy policies. To learn more about Google’s partner services and how to opt out of Google Analytics tracking, click here.
Interaction with Integrated Social Media Platforms
Our Services may occasionally feature links to and from social media platforms. Should you choose to connect with us through a social media platform like Facebook, LinkedIn, or Twitter, we may gather additional information from you, such as your screen name, profile picture, contact information, contact list, and the profile pictures of your contacts, through the social media platform. It’s important to note that social media platforms may also collect information from you. When you interact with a social plug-in, such as Facebook’s “Like” button or Twitter’s “Tweet” button, your browser will connect directly to that provider’s servers. We do not control the collection, use, and sharing practices of social media platforms, so we encourage you to review their policies and practices, including data security practices, before using them.
How We Use Information
We may use the collected information to:
- Provide you with our services
- Facilitate interactions with us
- Measure performance
- Maintain and improve our services
- Develop new products and features
- Provide you with relevant marketing offers
- Respond to legally binding requests from law enforcement
How We Share Information
With the exception of disclosures outlined in this Privacy Notice, we do not share personal information with companies other than our partners, affiliates, and their representatives. We do not sell or rent personal information under any circumstances.
We may share personal information with third-party service providers, vendors, and business partners to:
- Fulfill the purposes described in the “How We Use Information” section above
- Support our marketing and promotional efforts
- Comply with your instructions or any additional consent you have provided
Additionally, we may share personal information with law enforcement, regulatory authorities, or other third parties as required or permitted by law for:
- Responding to subpoenas, court orders, or other legal processes
- Defending, protecting, or enforcing our rights
- Assisting in emergencies
- Complying with applicable laws
We may also transfer or assign personal information to third parties in connection with a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation. In the event of a legal claim, we may disclose relevant information about you to third parties involved in the associated legal proceedings.
Non-personal information may be shared with third parties as necessary to meet our business needs.
Children’s Privacy
Our Services are not intended for use by children, and we do not knowingly collect or solicit personal information from children under the age of 16 (or the equivalent age in your jurisdiction). If we discover that we have inadvertently collected personal information from a child under the age of 16 (or the equivalent age in your jurisdiction), we will promptly delete such information. If you believe we may have collected information from a child under 16 (or the equivalent age in your jurisdiction), please contact us using the information provided below.
California Privacy Rights
We do not disclose personal information to third parties for their direct marketing purposes without your consent. California residents under 18 years old may, under certain circumstances, request the removal of personal information or content about them posted on our Services. Please note that such a request may not guarantee the complete removal of content posted by you on our Services. To request under California privacy law, please contact us.
Your Choices
We offer you choices about our services
- Access to your personal information
- Deletion of your personal information
- Updating your personal infomation
- Email Communications
- Cookies/Beacons
- Network Advertising Initiative
- Do Not Track
Third-Party Websites
Please be advised that the practices described in this Privacy Notice do not apply to information gathered through third-party websites and apps. We encourage you to review the privacy policies of those third parties.
Contact Us
If you have any questions about this Privacy Policy, please contact us at team@petstrides.com.
